After your purchase, you will receive a package containing the official textbook "Schritte plus Neu" (Hueber) for your module, along with an activation card. This card includes a QR code and your personal access code. To activate: Your 6-month access begins immediately.

• Open the V-IZ app or web app.
• Select your purchased module (e.g., Module 1).
• Enter the full code from your card.
• Accept our privacy policy and copyright terms.
• Click "Activate".

Generally, digital products are non-refundable once the code is redeemed. However, we offer a goodwill return policy. You can get a full refund if you have watched less than 1 hour of video and the purchase was made within the last 30 days. Just return the book and card to us.

Our course prepares you for official German exams (telc, Goethe, DTZ). You can take the actual exam at an official testing center (like a VHS or language school). Find a center here: https://www.telc.net/sprachpruefungen/pruefungszentrum-finden/ Exam fees are usually between €150 and €170. This certificate is recognized by immigration offices and employers.

Yes! If you live abroad, you can buy the course directly within the app (In-App Purchase). Instead of a printed book, you will receive a digital version.

Yes. If you prefer a digital version, just reach out via our contact form. We will issue a custom invoice and provide you with the digital book.

This depends on your specific case. Many authorities accept alternative learning methods if regular courses are full or incompatible with your working hours. Please check with your advisor at the immigration office or job center. We can provide learning logs to prove your participation.

You get 6 months of access to learn without pressure. One module equals about 20 days of 4-hour classes. Most students finish in 4 to 6 weeks, though highly motivated learners sometimes complete it in just 2 weeks.

Yes. It works on smartphones (iOS/Android app), tablets, computers (web app), and even on your TV via screen mirroring.

Your access simply expires. It’s a one-time purchase, not a subscription. You can repurchase access later if needed.

There is no pause button, but 6 months is plenty of time. You can easily take a few weeks off and pick up where you left off.

No, you decide when to start each one. The 6-month timer only begins when you activate that specific module's code.

We provide the textbook. We recommend having a notepad, pens, highlighters, and a ruler ready.

Highly recommended! The app features a vocabulary trainer tailored specifically to the words used in the video course.

It acts as your personal language tutor. You can speak or write to it, and it will correct texts, give grammar feedback, improve your phrasing, and practice pronunciation with you—all while explaining things in your native language.

Yes. Each module contains around 100 teaching units. Thanks to the interactive exercises and AI feedback, a motivated learner can progress just as effectively as in a traditional classroom.

No, the content and textbook are exactly the same. The main advantage here is flexibility: you can pause, rewind, use subtitles, and set your own pace.

You get roughly 80 hours of video per module. It will likely take you longer to finish, as you'll frequently pause to complete exercises.

Yes, absolute beginners are welcome. The only requirement is that you can read the Latin alphabet.

We don't have to pay for physical classrooms or hourly teacher wages. Our main costs are servers and AI tech, allowing us to pass the savings on to you.

Yes, you have unlimited views within your 6-month access period.

The video lessons are entirely in German. However, the AI tutor can explain grammar and correct mistakes in many different languages.

Yes, the videos are streamed, so an active internet connection is required.

No, each code is for one person only. Sharing accounts violates copyright rules.

It's entirely up to you. Many students study 1–2 hours a day or block out a few hours on weekends.

Just use our contact form. Once we verify your order, we’ll resend it.

Absolutely. The course is designed for maximum flexibility. You study whenever you have time.

You can always repurchase access if the 6 months run out, but most learners find half a year is more than enough time.